24/7 Service Station

Your customers would like to drop off and pick up their vehicles at flexible times? With the 24h Service Station, you guarantee a contactless handover around the clock. The flexible drop-off of vehicles at the reception or at the service station reduces the waiting time of your customers. With this added value, you significantly increase your customer satisfaction.

Via the digital service reception, customers can conveniently drop off and pick up their vehicle for repair, independent of the dealers' opening hours. Even payment at the terminal is possible. The customer also has the option of booking a replacement vehicle via the on-site service station.

 

Benefit and function of our 24/7 Service Station


24/7 availability

Contactless and secure handover of vehicle keys and documents around the clock.

Reservation platform

Book your service appointment conveniently online or at the self-service machine.

Avoid capacity bottlenecks

You have more time for customer advice.

Replacement mobility

Rental vehicles can be booked online or directly on site.

Pick-up station

Suitable to save customers from long journeys

Professional service

Strengthens customer loyalty to your enterprise.

 See how simple our 24/7 Service Station works

Preparation

An order is created for the vehicle by making an appointment online or by calling the service advisor directly. As soon as the vehicle key is handed in, the order is processed.

Process

08-prozess-24h-service-station-EN.svg
08m-prozess-24h-service-station-EN.svg

Application options

Service-Station-Detail-Bezahlfunktion-KEMAS-klein.jpg
Terminal with payment function

Customer care instead of administrative work: With a 24-hour service station, you avoid capacity bottlenecks in the service reception and concentrate entirely on customer care that requires explanation. In this way, you can additionally increase the utilisation of the workshop.

24/7 self-check-in-station for:

  • Service appointments
    (e.g. workshop, TÜV (MOT)/Dekra, tyre change ...)
  • Replacement mobility
    (book a rental vehicle so that your customers can move on independently, car rental)
  • Towing service
    (towed vehicles can be returned at any time)
  • Test drives
    (test vehicles can be booked independently by the customer)

Tip: Can also be used as a fully automated rental station for rental vehicles of all kinds (car rental, car rental handover)!

    Testimonials

    Audi Service Station

    Audi Service Station

    Audi partners provide their customers with the service of a 24h service station.

    2020-11-09-Outdoor-Terminal-Mercedes-BER-KEMAS.jpg

    Mercedes-Benz ServiceStation

    Park, insert key, take off: The new AirportService by Mercedes Benz.

    Are you interested?

    Get in touch with us and let your competent contact person advise you. If you wish us to call you back, just let us know when we can reach you!

    peter-vogel.jpg

    Peter Vogel

    Senior Sales Manager Mobility Area SOUTH

    T +49 173 6254784
    F +49 3723 6944-44
    @

    steffen-winandi.jpg

    Steffen Winandi

    Sales Area Manager Mobility

    T +49 3723 6944-162
    F +49 3723 6944-44
    @