24/7 Service Station
Your customers would like to drop off and pick up their vehicles at flexible times? With the 24h Service Station, you guarantee a contactless handover around the clock. The flexible drop-off of vehicles at the reception or at the service station reduces the waiting time of your customers. With this added value, you significantly increase your customer satisfaction.
Via the digital service reception, customers can conveniently drop off and pick up their vehicle for repair, independent of the dealers' opening hours. Even payment at the terminal is possible. The customer also has the option of booking a replacement vehicle via the on-site service station.
Benefit and function of our 24/7 Service Station
24/7 availability
Contactless and secure handover of vehicle keys and documents around the clock.
Reservation platform
Book your service appointment conveniently online or at the self-service machine.
Avoid capacity bottlenecks
You have more time for customer advice.
Replacement mobility
Rental vehicles can be booked online or directly on site.
Pick-up station
Suitable to save customers from long journeys
Professional service
Strengthens customer loyalty to your enterprise. See how simple our 24/7 Service Station works
Preparation
An order is created for the vehicle by making an appointment online or by calling the service advisor directly. As soon as the vehicle key is handed in, the order is processed.
Process
Application options
Customer care instead of administrative work: With a 24-hour service station, you avoid capacity bottlenecks in the service reception and concentrate entirely on customer care that requires explanation. In this way, you can additionally increase the utilisation of the workshop.
24/7 self-check-in-station for:
- Service appointments
(e.g. workshop, TÜV (MOT)/Dekra, tyre change ...) - Replacement mobility
(book a rental vehicle so that your customers can move on independently, car rental) - Towing service
(towed vehicles can be returned at any time) - Test drives
(test vehicles can be booked independently by the customer)
Tip: Can also be used as a fully automated rental station for rental vehicles of all kinds (car rental, car rental handover)!
Testimonials
Audi Service Station
Audi partners provide their customers with the service of a 24h service station.
Mercedes-Benz ServiceStation
Park, insert key, take off: The new AirportService by Mercedes Benz.
Are you interested?
Get in touch with us and let your competent contact person advise you. If you wish us to call you back, just let us know when we can reach you!
